1280 Privacy Policy — Your Data Is Safe With Us
This policy explains in detail how 1280 collects, uses, and protects users' personal information. Please read it carefully before using the platform.
Last Updated: 2025
What Information We Collect
Various types of information are collected when you create and use an account on 1280. This is necessary to improve our services and ensure secure transactions.
Account & Identity Information
- Full name, email address, and mobile number.
- Date of birth and national ID details (for verification purposes).
- Username and encrypted password.
Payment & Transaction Information
- Mobile banking numbers (bKash, Nagad, Rocket) used for BDT transactions.
- Deposit and withdrawal amounts and transaction history.
- No complete bank card or account numbers are stored.
Device & Browser Information
- IP address, browser type, and operating system.
- Page visit times, session duration, and click patterns.
- Mobile device model and screen resolution.
How Your Information Is Used
1280 uses collected data only for specific, legitimate purposes. Your information is never used for any other reason without your consent.
- Account Management: Registration verification, login security, and identity confirmation.
- Payment Processing: Ensuring accuracy for BDT deposits and withdrawals.
- Service Improvement: Analyzing user experience to make the platform simpler and more intuitive.
- Fraud Prevention: Detecting suspicious transactions and multiple accounts.
- Support Services: Supporting our customer service team in resolving user issues.
- Promotions: Sending relevant offers and bonuses based on your preferences (with your consent).
1280 never sells your personal data to third parties. Information may only be shared on a limited basis with partners necessary for operating the service.
Cookies & Tracking Technologies
1280 uses cookies and similar tracking technologies on its website to enhance platform performance and personalize the user experience.
Cookie Types
- Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Functionality Cookies: To remember your language preferences and layout settings.
- Analytics Cookies: To understand which pages are used most — fully anonymous.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
Data Retention, Security & Third Parties
How Long Your Data Is Retained
All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal and financial regulatory requirements, after which it is permanently deleted.
Security Measures
1280 uses encryption technology to protect user data, with payment information given an extra layer of security. That said, no online platform can guarantee 100% security — so please keep your account password strong.
Sharing Information with Third Parties
1280 may share information with third parties only in the following limited circumstances:
- Payment gateway providers — for transaction processing only.
- Legal authorities — when required by court order or regulatory obligation.
- Fraud investigation agencies — limited to only the necessary information.
Your Data Rights & Policy Updates
User Data Rights
Every account holder on 1280 has the following rights regarding their personal data:
- Access: The right to request a copy of the data stored in your account.
- Correction: The right to request correction of inaccurate or outdated information.
- Deletion: The right to request deletion of your data after account closure (subject to legal limitations).
- Opt Out of Promotions: The right to opt out of marketing communications.
Policy Updates
1280 may update this Privacy Policy at any time. Users will be notified of significant changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.
To exercise your data rights or for any privacy-related inquiries, please contact us. To learn more, FAQ View.
Email: [email protected]